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Our Policies and Terms

Privacy Policy

Last Updated: 16/12/2024

At OurKidneyStory, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you access or use our website and services. By using our platform, you agree to the terms described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you register or interact with our website, we may collect personal information such as:

  • Name
  • Email address
  • Contact details
  • Health-related information (if voluntarily shared in forums or chats)

b. Non-Personal Information

We also collect non-personal information, including:

  • Browser type
  • IP address
  • Device information
  • Usage data (e.g., pages visited, time spent on the website)

2. How We Use Your Information

  • To provide and improve our services
  • To facilitate community interactions (e.g., chat or forums)
  • To personalize user experiences
  • To communicate with you (e.g., newsletters, updates)
  • To maintain the security of our platform

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

  • With your consent: If you explicitly agree to share your information.
  • Service providers: Third-party services that help us operate our platform (e.g., hosting, analytics). These providers are bound by confidentiality agreements.
  • Legal obligations: When required by law or to protect the safety of our users.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance website functionality
  • Analyze usage patterns
  • Provide a better user experience

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information. However, no online platform is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Request corrections to your information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise your rights, please contact us at ourkidneystory.com@gmail.com.

7. Children's Privacy

Our platform is not intended for individuals under 13 years of age. We do not knowingly collect information from children.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

ourkidneystory.com@gmail.com

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